Refund policy

RETURN & REFUND POLICY

We want you to be happy with your Reppert Marine purchase. If there is a problem with your order, contact us and we’ll work to make it right.

RETURNS

We accept returns within 30 days of delivery on eligible items in their original condition.

To be eligible for a return, the item must:

  • Be unused and uninstalled
  • For apparel, be unworn and unwashed
  • Be in the same condition in which it was received
  • Include all original hardware, components, and packaging
  • Include proof of purchase

Products that have been installed, used, modified, damaged after delivery, or show signs of wear are not eligible for return.

To request a return, contact us at support@reppertmarine.com before sending anything back.

Approved returns should be sent to:

Reppert Marine
735 NE 19th Place, Unit 15
Cape Coral, FL 33909

Items returned without prior authorization may not be accepted.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item arrived defective, damaged, or incorrect.

Original shipping charges are non-refundable.

If the return is due to an error on our part, we will provide return instructions and cover the appropriate return shipping costs.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when it arrives.

If an item is damaged, defective, or incorrect, contact us at support@reppertmarine.com as soon as possible with your order number and photos of the issue.

We will review the problem and arrange a replacement, repair, or refund as appropriate.

NON-RETURNABLE ITEMS

We cannot accept returns on:

  • Items that have been installed or used
  • Custom or personalized products
  • Modified products
  • Gift cards
  • Clearance or final-sale items

EXCHANGES

The fastest way to exchange an item is to contact us first. Once the return is approved, return the original item and place a new order for the replacement.

REFUNDS

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow your bank or credit-card provider additional time to process the refund after it has been issued.